Kevin was great! He came within hours of me calling and requesting service and followed up with me over the next 2 days to ensure that the quality was up to my expectations. Not only did he do a great job, but he made the whole process seamless and easy.
Highly recommend Classic Chem Dry, they came out same day after Fairfax canceled a Friday apt. They did a great job, even came back on the weekend to finish after pre-treating pet stains on Friday.
Kevin was quick to respond cleaning my old apartment when I was in a pinch and came to my new house within 24 hours of calling him. He worked quickly and stands behind his work. I would recommend him to anyone
Kevin was very friendly and professional. He truly cares about delivering the best service to his customers. Today he came in the middle of heavy, torrential rains and cleaned our basement carpet. When my husband got home tonight, he noticed one small area that may need a second treatment, so he called Kevin. Kevin happily accepted to come back to our house, free of charge. I would highly recommend Kevin and Classic Chem Dry.
I had a pretty bad cat urine stain in one of my bedrooms. I had tried just about every cleaner under the sun to remove it, and nothing seemed to work. I tried a baking soda and vinegar remedy, numberous carpet cleaners, a rug doctor, and that nature's miracle cat urine eliminator. None of it could fully remove the stain and smell. The Chem Dry service was successful in treating my carpet. I found someone online who had a similar experience, and he recommended Chem Dry as it was the only thing thathat worked for him. I was able to call and have Kevin come by the very next day. He is extremely polite and helpful, and would not accept payment until I was satisfied. I was very satisfied with the quality of service. If you ever have a bad pet stain or other stain, save yourself the time and effort and just call Chem Dry.