I had a pretty bad cat urine stain in one of my bedrooms. I had tried just about every cleaner under the sun to remove it, and nothing seemed to work. I tried a baking soda and vinegar remedy, numberous carpet cleaners, a rug doctor, and that nature's miracle cat urine eliminator. None of it could fully remove the stain and smell. The Chem Dry service was successful in treating my carpet. I found someone online who had a similar experience, and he recommended Chem Dry as it was the only thing thathat worked for him. I was able to call and have Kevin come by the very next day. He is extremely polite and helpful, and would not accept payment until I was satisfied. I was very satisfied with the quality of service. If you ever have a bad pet stain or other stain, save yourself the time and effort and just call Chem Dry.
Kevin is very friendly and professional. He did a great job on all of my carpets and area rug. He removed pet stains from an 18 year old carpet and made it look new again. He showed up when he said he would and did the job very quickly. I would highly recommend this company.
Kevin is certainly a professional if I've ever seen one. His commitment to a job well done goes far beyond that of average service. We have a large basement carpet that hadn't been cleaned in years and a dog, and after he completed a basic cleaning, Kevin came back 2 more times!! (upon request) to ensure the job was done to our satisfaction. He even left a stain remover with us in case any problems persisted! Great guy, very personal, cares about his customers, great service. Enough said.
They came the morning after I inquired and were very kind and professional. They did an excellent job, took time after to ensure all spots were given attention, and was a very fair price. I recommend them and will be using them again. If you need the job done quickly and done right these guys are great.